I never got my Password reset email notification

Type in the email address you have in your ICN account and click on Reset Password. You will receive an e-mail which will let you select a new password. Sometimes, depending on your settings, the e-mail may go straight to your Spam Folder. You should put the ICN domain name on your 'White List'. An Email whitelist is a list of approved or “safe” email addresses of which a spam filter always allows delivery. Typically, a user has to manually add the sender or the sender’s address to a list of “approved” or “safe senders” within his or her email client for an address to be whitelisted, which is a different process in various email clients.